Quoting & Booking
Track and Trace
This powerful management tool enables automatic communication, document and work progress sharing among Transcount users, customers and carriers, including price requests, quotations, freight order details faster in comparison to using traditional office tools.
This powerful management tool enables automatic communication, document sharing and work progress among Transcount user, customer, and carrier, including price requests, quotations, freight order details faster in comparison to using traditional office tools.
Automated order management enables users to multitask and focus on multiple jobs simultaneously boosting workflow speed and reducing odds of human error.
This feature is still under construction
Pre-designed document forms with automatic data-filling function enables creating, sharing, and e-mailing freight-related documents and expediting user’s daily workflow by eliminating and removing unnecessary and repetitive manual tasks.
Integrated file sharing and e-mailing feature sends a prepared document to one or multiple contacts in the form of a link or a pdf file as an attachment with the downloading and editing option.
Some forms like AWB, CMR, and Bill of Lading are supported with a secondary language option, presenting the document in two different languages.
Users have a full range of ready-to-create documents like rate request, quotation, carrier booking, transit report, proof of delivery, arrival notices, warehouse and terminal order, invoice, statement, credit note, AWB, Bill of Lading, CMR, Manifest and many other documents of a formal type and purpose.
Informative invoice list, functionality of which can be adjusted by adding the required or hiding the unnecessary tabs, making interface convenient and simple to use and providing primary information such as type, kind, number and purpose of the invoice, shipment reference number in order to access the internal window of a specific freight, due, paid, and outstanding amounts, dates, VAT amounts as well as loss and profit results.
Predesigned forms with automatic data filling function, multicurrency, multi-segment options enabling to create and manage invoices, credit notes, statements, and payment reminders as well as creating various financial reports with just a few clicks.
In-transit visibility enables knowing shipment location displayed on timeline whether via GPS device or by way of direct communication with the carrier. Transit reporting is presented as an informative timeline, where data can be added both by the user and the carrier, making the tool operable for the customer. It provides transparent information and real-time status including: place of loading (POL), estimated time of departure (ETD), actual time of departure (ATD), intermediate transit stops, freight transshipment and storage places, place of destination (POD), estimated time of arrival (ETA), actual time of arrival (ATA), estimated and actual transit time, delays, and service performance value.
The efficiency of Sales, Service, and Support services in Knowledge-intensive industries is heavily reliant on information and knowledge. A good CRM is a key information resource, capable of boosting customer satisfaction and productivity levels by properly addressing the customers' needs the very first time they call.
CRM supports staff throughout the entire sales cycle with opportunity management, business activities tracking and e-mail communications, quote management and many more.